Shipments and returns

Custom ordered/imported products (any that are not marked as "IMMEDIATE SHIPMENT!!!"), cannot be returned once they leave the distributor or manufacturer.

Heavy weight or volume products that require a high cost of handling and restocking may incur a cost of up to 20% of the value of the product for its return and preparation for sale, this cost will be subtracted from the credit of the products. The minimum cost for restocking is 8€ + VAT.

The return shipping costs are always at the customer's expense.

We offer advice to choose the desired product, we provide any details or clarification on our products, photographs or any other information you need to choose the right product, make sure before making the purchase that really is the product you want because it may incur costs for you or not be able to exercise the withdrawal 

In case you want to make a return, please contact us through our mail: info@jking4x4.com

JKING4X4 is not responsible for any damage or loss that the package may suffer during transit. It will be your responsibility that the package arrives at our facilities in perfect condition. Therefore, we recommend using the original packaging and that it is sent by registered mail or by a courier company.

In no case we will accept the return if the product has been manufactured for you.

Your pack shipment

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

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